Have you just gotten your diploma, and now you just want to get your first job and finally become financially independent? Or you want to change your career path and try something completely different? You are armed with goodwill, but on the other hand, there are always obstacles in terms of your qualifications or lack of experience. Then, you should think about the gambling industry since it has a lot to offer. The diversity of jobs is incredible, and despite the crisis, this sector is constantly recruiting in all areas!
Casino Job General Requirements
Whatever the profession you want to practice in a casino, there are two prerequisites to fulfill. First, any candidate for a position in a gambling establishment must be at least eighteen years old. The second condition concerns the candidate’s past, which must be perfectly “clean” when it comes to their criminal record. It should also be noted that the applicants for entry-level positions are welcome. All newcomers are entitled to internal training before starting the actual work (this is not valid for technical positions such as maintenance technicians).
In any case, a person wishing to work in a casino must know how to adapt to very flexible schedules and how to master the emotions since, on every occasion, the customer is always right.
Like in any business, the employees of a gaming establishment contribute to the smooth running of the overall business structure. There are different types of jobs within a casino. Here are the most important ones.
When one thinks of the jobs within a casino, they immediately form an image of a dealer. Contrary to what most people believe, the dealer’s job is not simple. Anyone who occupies this position must be versatile.
The first mission of a dealer is to ensure that the game runs smoothly. Dealers can be assigned to a variety of tables, depending on the type of game they are hosting. These include traditional card games such as Black Jack, Poker, and Baccarat, as well as Craps, and Roulette. The dealer can learn their craft in many different places. They can work in a land-based casino, but also on luxury cruise ships.
In general, the dealer works at night. During their working hours, they must be courteous, precise, and agile in their actions. In any case, this person must know how to keep their cool in all circumstances.
2. Slot Technician
Among the crucial jobs within a casino, one will not fail to mention that of a maintenance technician. The person who does this job is responsible for maintaining gaming machines such as slots or video poker machines and keeping them in excellent condition. This ensures the proper functioning of the various gambling devices used within the casino.
Unlike the dealer, the maintenance technician can work day and night when circumstances require. But, just like the dealer, the person who occupies this position is in direct relation with the nocturnal world of leisure and prestige.
There are different criteria required to become a maintenance technician in the casino universe. In particular, one must have a perfect knowledge of the field of electromechanics, electricity, or electronics.
3. Slot Host
Among the various jobs that can be performed in a casino, we can’t miss the slot host, whose job is related to the slot machines. As can be guessed from its name, this profession primarily concerns the reception of players who wish to indulge in slot machines. It is also up to the slot machine customer assistant to ensure the comfort of the customers. Like the maintenance technician, this person occupies their position day and night.
As they rub shoulders with the customers of the casino, the slot host dedicated to the slot machines must have an excellent presentation and a good sense of communication. The qualities required to become a slot host are not strict. Their duties may include setting up accounts, issuing promotional material, and coupons. When it comes to education, a high school diploma will be sufficient. The average salary per year starts at $20,000.
4. Wait Staff
One of the most lucrative positions in a casino is that of a waiter or waitress. The average pay you can expect goes fro $10–$412 per hour. Still, the salary is not where most of the income comes from, and the tips mostly exceed the salary amount.
The wait staff must have tough skin and the knowledge of handling different types of people and stressful situations at times. You will probably be required to have some prior experience. So if you see yourself working in a very fast-paced casino environment, it’s recommended to get experience before applying.
One of the most critical skills for wait staff is communication. You have to know how to professionally communicate with customers since all their requests must be met efficiently and in a timely manner. The staff working on the gambling floor is required to be well-groomed following a uniform policy of the gambling venue. Even though it may seem to fall under a sort of discrimination, some casinos may have height and weight requirements that their wait staff must fulfill. This is mainly due to the uniform that the wait staff have to wear.
When it comes to the United States regulations, the servers and staff working on the gambling floor have to be at least 21 years old to be eligible for the position. There are strict regulations prescribed by the government regarding liquor and gambling. Not respecting them can cause the casino a lot of trouble. Keep in mind that you will spend most of your time in a standing position, which means that if you have some health problems, this is not the job for you. Being able to spend time on your feet for a long time is the highest priority of this job position.
5. Pit Boss
This job position comes with a lot of responsibility and stress. The main duties are to watch the dealers, control gaming tables, and to make sure that all game procedures have been respected. Therefore, this position requires to master the rules of each and every game that the casino offers, to perfection. Also, they take care of customers’ satisfaction and manage the overall atmosphere in the casino.
They can be responsible for a dozen games at a time while managing floor supervisors and dealers. They are overseeing the payout process, taking care that every employee is treating the customers according to the casino rules. The downside of this job position is dealing with disputes that occur from time to time among the players. The pit boss must efficiently communicate with people, with the ability to easily confer and explain the procedures and game rules, so that the players understand why the problem occurred.
All in all, this is one of the better-paying positions, starting from $20 per hour, but also one of the most challenging. In some casinos, the pit boss can share the tips with the dealer, which is called a pit boss envelope. Although it doesn’t require some formal education, as a pit boss, you will have to pass training in various areas in order to keep pace with the advancements in the gaming industry.
6. Casino Cashier
Casino cashier position is not such a glamorous job, but it is a great place to begin your casino career. The average pay goes up to $25,000 per year. It starts with onsite training, and as most other casino jobs, doesn’t require a diploma from formal education. As you may presume, the mathematics skills are a must as well as a great deal of responsibility and honesty.
Given that the entire job of the casino cashier revolves around handling money, you must be a detail-oriented person. One of the duties of a casino cashier is issuing coins and chips for equivalent cash value given by the customer. Cashiers’ responsibility is also to enter transactions into the money management system. Being able to use a computer at least at a medium level is a huge advantage. Previous experience in customer service support will be taken as a plus as well.
7. Security Agent
Given the fact that casinos are particularly exposed to vandalism, cheating, and fraud, the role of the security agent is vital. With all of that money in there, blowing through the gaming tables and slot machines, it’s normal that casinos invest a lot of money on security services. One of the crucial roles of a security officer is to secure the customers and ensure the protection of the casino’s property and equipment. Also, their duties may include monitoring players and detecting fraud and cheating, which might often occur during table games like blackjack and poker. The salary of a casino security officer ranges from $28,000 to $34,000 per year, which, compared to other positions within a casino, is not much.
Also, be aware that the job can be quite demanding both physically and mentally. Difficult customers, night shifts, and working over the weekends can be challenging for many. If you showcase good performance, you can easily count on the development of your career and transition from security guard status to a security team leader or manager. Working conditions may vary depending on the venue. For instance, if you are working in a Vegas Strip casino as the security agent, you might have entirely different conditions compared to watching out on a single bank of slot machines in some casino in Ohio.
8. Surveillance officer
Job descriptions for surveillance officers in a casino may sound similar to those for a casino security agent. However, they are quite different. The responsibility of both is security and the protection of property and employees. But while the security agent operates on the gaming floors, the surveillance officer monitors the casino from the security rooms that are equipped with video and audio equipment, ensuring no suspicious activities are taking place.
Sometimes, the surveillance officer can leave the surveillance room in order to verify if everything is in order on the gaming floor. The average annual pay for this position goes between $30,000 and $34,000. This job doesn’t pay as well as some of the other jobs available at the casinos, but it is not a bad job to have.
As you can see, the casino resorts offer a wide range of job opportunities. We have mentioned just the most crucial ones without going too much into detail when it comes to the administration jobs or positions that are part of the restaurant staff.
So, if you are willing to start small and make your way up, the casino is the place that can offer you a lot. Like in most professions, the more you work in a specific sector, the better options open for you. And, with higher seniority, you get more chances to choose your shifts and working conditions. Casino jobs can provide financial stability as well as the opportunity to improve your skills and reach many benefits and competitive wages. We wish you good luck in finding the job of your dreams.